Contact Us
We would love to hear from you. Reach out to Pineyard AI using any of the details below.
Reach Us
Company: Pineyard AI Private Limited
Registered Address: Plot 18, Wood I Land cly, Amleshwar, Sankara Patan, Patan (Durg), Patah, Durg- 491111, Chattisgarh
Phone: +91 8982838406
Email: sales@pineyard.ai
Website: www.pineyard.ai
Grievance Redressal
In accordance with the Digital Personal Data Protection Act, 2023 and other applicable Indian law, grievances regarding the Service, payments, or your personal data may be raised with Pineyard AI Private Limited. Each level below has a fixed response time.
- Level 1Support desk
- Contact
- sales@pineyard.ai · +91 8982838406 · request form
- For
- Any privacy question, rights request or complaint.
- Acknowledgement
- Within twenty-four (24) hours, with a reference number.
- Resolution
- Complaints within seven (7) days. Rights requests within thirty (30) days.
- Level 2Grievance Officer
- Contact
- Email harshitpandey0404@gmail.com with the subject “Grievance escalation” and your reference number.
- For
- A complaint not resolved at Level 1 within seven (7) days, or an answer you disagree with.
- Acknowledgement
- Within twenty-four (24) hours.
- Resolution
- Within thirty (30) days of your original complaint.
- Level 3Data Protection Board of India
- For
- If you are still not satisfied after Levels 1 and 2. The DPDP Act asks you to use our grievance process first.
Designated internal DPDP compliance owner: Harshit
Written complaints: Pineyard AI Private Limited, Plot 18, Wood I Land cly, Amleshwar, Sankara Patan, Patan (Durg), Patah, Durg- 491111, Chattisgarh
To get a summary of your data, correct or delete it, or withdraw consent, use our Privacy Rights page.